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30-Day Money Back Guarantee |
| Almost all web hosting, E-Commerce, and
Internet Access plans include a 30-Day Money Back Guarantee.
If for any reason our services haven't exceeded your standards,
please let us know within the first 30 days of account
activation and we will refund the money paid for that
first month of service. (Minus Setup Fees, Activation
Fees and overage charges). For web hosting contracts of
3 months or longer, the full contract amount less any
Setup Fees, Activation Fees and overages will be refunded
if WebIntellects is notified within the first 30 days
following activation. |
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- Our refund policy does not apply to any of the following:
Setup Fees, Activation Fees, domain name registrations,
reseller accounts, and/or web management services.
- No refunds are available for any service after 30 days,
whether in full or prorated. After 30 days, all sales will
be final and fall under our Billing
Terms.
- Our Money Back Guarantee does not include refunds to already
established WebIntellects customers who add service after
the first 30 days. In other words, if you host a web site
with us for over 30 days and decide to add another domain
name or Internet Access, the policy does not apply to these
added services.
- Accounts cancelled/terminated by WebIntellects for violating
our Terms and Conditions
of Use do not qualify for the 30-Day Money Back
Guarantee. In other words, if your account is cancelled
for spamming or network abuse, you will not be given any
refund.
- All refunds are applied to the same credit card used in
the initial service purchase. If an account was paid for
by check or money order, please allow 2-4 weeks for refund
a check to be mailed. Additional processing fees apply for
wire transfers.
Cancellations
Due to security concerns (such as fraudulent cancellations),
all account cancellations must be done through our online cancellation
form via your Control
Maestro Panel. E-mail requests and phone calls will
not constitute acceptance of any cancellation. You will receive
a confirmation upon the cancellation of your account.
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